Copyright Complaints

Engine Yard respects the intellectual property of others. It is Engine Yard’s policy to respond expeditiously to claims of copyright and other intellectual property infringement. Engine Yard will promptly process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act (“DMCA”) and other applicable intellectual property laws. Upon receipt of notices complying or substantially complying with the DMCA, Engine Yard may act expeditiously to remove or disable access to any material claimed to be infringing or claimed to be the subject of infringing activity and may act expeditiously to remove or disable access to any reference or link to material or activity that is claimed to be infringing. Engine Yard will terminate access for subscribers and account holders who are repeat infringers.

Notifying Engine Yard of Copyright Infringement: To provide Engine Yard notice of an infringement, you must provide a written communication to the attention of “DMCA Infringement Notification Dept.” at copyright@engineyard.com that sets forth the information specified by the DMCA. Please note that you may be liable for damages (including costs and attorneys’ fees) if you materially misrepresent that an activity is infringing your copyright.

Providing Engine Yard with Counter-Notification: If we remove or disable access to content in response to an infringement notice, we will make reasonable attempts to contact the owner or administrator of the affected content. If you material has been removed and you feel that your material does not constitute infringement, you may provide Engine Yard with a counter notification by written communication to the attention of “DMCA Counter Notification Dept.” at copyright@engineyard.com that sets forth all of the necessary information required by the DMCA. Please note that you may be liable for damages (including costs and attorneys’ fees) if you materially misrepresent that an activity is not infringing the copyrights of others. If you are uncertain whether an activity constitutes infringement, we recommended seeking advice of an attorney.