Tasha Drew, our Success Manager interviews some of our awesome Support Engineers: John Yerhot, Adam Holt, Erik Jones, James Paterni.
- 1:15: Support's different roles on the team
- 6:15: Spare time with support: user groups, open source
- 8:55: How customers scale
- 15:30: How support at EY has evolved, customer engagement
Links
\"John's Twitter\":https://twitter.com/#!/yerhot
\"Tasha's Twitter\":https://twitter.com/#!/tashadrew
\"James' Twitter\":https://twitter.com/#!/a_minion
\"Erik's Twitter\":https://twitter.com/#!/mage2k
\"Adam's Twitter\":https://twitter.com/#!/adamholt
\"RailsBridge\":http://railsbridge.org/en
\"New Relic\":http://newrelic.com/
\"Ruby Users of Minnesota\":http://ruby.mn/