Support Plans

Our Managed plan is our highest support tier, providing strategy, planning and managed services for all of your growth and scaling needs.

Advanced planning and analysis

Years of experience and expertise enable us to provide top notch support in the areas of:

Design and architecture
Staging and implementation
Maintenance and troubleshooting

Discounted professional services:
- Database analysis
- Architecture analysis
- Application load testing
- High availability and disaster recovery planning

24/7 predictive support

Our team consistently optimizes your investment by anticipating your growth and scaling needs:

Planning for market driven events and overall growth strategy
Customized crisis plan to clarify:
- Notifications to your team through PagerDuty
- Actions to be taken
- Spike-scaling preference

Scaling

Customization and optimization

You can rely not only on familiar existing technologies but also on custom deployment solutions we offer for:

Uninterrupted sleep

Infrastructure:
- Public cloud
- Virtual private cloud
- Hybrid cloud solutions
Language and frameworks based on your choices and industry best-practices
Datastore choices, with a preference for open source solutions
Dedicated, always-available Success Manager and Project Manager

Pricing

For information on managed plan pricing, please contact sales@engineyard.com.